Our customer’s most complex problems are our business
BCG Platinion’s competencies cover a broad range of industry specializations across IT issues and customer constellations. We recognize that even within related industries – such as banking and insurance – seemingly minor differences in technological requirements may vary in impact and must be considered thoughtfully to achieve digital ambitions. By applying industry-specific insights, we turn every engagement into a success.
Digital technologies are revolutionizing business models in the consumer industry. We impart and strengthen the skills required for digital transformation, in areas including mobile commerce, supplier networks, and mass personalization.
We work across all segments of the consumer industry, from retail and consumer products to travel & tourism, solving challenges in IT architectures, applications, processes, and more.
Our project work in the consumer industry includes:
Digital Capabilities & Architecture Management
Enhancing the digital capabilities and management of the architecture for an international retailer
Digital Sales and Service Platform
Developing a digital sales and service platform for an international airline, including architecture design and implementation planning
Building of an Advanced Analytics Platform
Creating an advanced analytics platform and implementing the framework of a personalization initiative for an international jewelry manufacturer
Masterminding a group-wide data strategy for a national rail company
Digital target IT architecture
Designing the digital target IT architecture for a global fashion company
Conducting the technical due diligence on a portfolio of tourism companies for a private equity firm
COVID-19 has radically changed consumer behavior. Sales through Online channels have doubled since the first days of the COVID-19 pandemic. Find out more in this article.Learn more
The global lockdown has driven demand for electronic commerce and now requires organizations to upgrade their strategy and technology.
Joachim EngesserManaging Director
Head of Consumer Goods
Energy companies are adapting to the pressure stemming from renewable sources, regulatory changes, and technological advances through advanced digital transformation. BCG Platinion is at the forefront, advising on the integration of smart technology, robotics and the utilization of big data analytics in all energy industries.
We have been supporting global energy companies with industry-specific solutions since our inception – from IT architectures to the transformation of the entire value chain.
Our project work in the Energy sector includes:
Technology Platform Transformation
Management of a technology platform transformation in German energy trading
Launch Management SAP S/4HANA
Management of the launch of SAP S/4HANA for a major European energy company
Development of digital core processes
Development of digital core processes for a distribution network operator in Germany
Controlling the digital transformation of an electricity producer and network operator in Italy
Digital Center of Excellence
Establishment of a Digital Center of Excellence, including the development of digital use cases for a global oil company
Overall project management for a leading energy company in the Middle and Near East
Definition of Target IT Architecture
Definition of target IT architecture for the commodity trading of an oil company
PMO for the post-merger integration of a large German electricity producer
Find out what the authors have to say about their experience during an agile S/4HANA transformation throughout the lockdown of the COVID-19 pandemic.Learn more
Post-Merger-Integration projects (‘PMIs’) are some of the most challenging projects for large organizations. Two or more fundamentally different “worlds” need to be fused into a new unique, homogeneous entity whilst realizing ambitious cost and efficiency targets.
Jens EleiManaging Director
Head of Energy
Financial institutions face two core challenges right now: 1) Digitization as well as increasing cost and margin pressure, where we support in modernizing IT architectures and 2) FinTechs, Neobanks and Digital Challenger Banks of industry incumbents that establish new business models and new products, evoking new customer needs in the market, where we help building innovative IT
We leverage our BCG Platinion Banking Lab, which is a unique hands-on center of banking technology excellence (e.g. Core Banking Platform and System vendors like Temenos, Mambu, Thought Machine, etc.). It combines BCG’s world-class banking expertise with BCG Platinion’s excellent architecture competence. At the Banking Lab we leverage state of the art technology with core banking system sandboxes for rapid prototyping of banking showcases.
Our work with financial institutions:
Defining and implementing the digital architecture for a neobank in the UAE
Implementing an agile transformation towards a microservices-based risk IT architecture for a German bank
Designing and prototyping the architecture and cloud strategy for a premier global bank based in London
Instigating the IT transformation for a leading Nordic bank
Post-merger integration for a leading Polish bank
Renewal cloud-based software architecture
Renewing the cloud-based software architecture for a leading European core banking platform vendor
Cryptocurrency Due Diligence
Conducting cryptocurrency due diligence for a leading European FinTech
How can enterprises master emerging public cloud cost challenges? By following a sustainable approach to public cloud financial governance. Find out more in this article.Learn more
In a joint research project, BCG Platinion and Crypto.com analyse the rise of decentralised finance and weigh its recent progress against its ability to substitute centralised services in payments, loans and exchanges.
Ludger KüpperManaging Director and
Head of Banking
Health Care is at the tipping point of radical digitization, driven by patients expectations and competitive forces. At BCG Platinion we support MedTech providers, Biopharma companies as well as Payers and Providers and enable technology transformation across the value chain.
The future of health care will be digital-first, scalable, and redesigned to support multiple stakeholder needs. Working with clients across the health care industry, from insurance to pharma, BCG Platinion is at the forefront of innovation and dedicated to enhancing patient care through cutting edge technologies.
Our work within the Health Care industry includes:
Large Scale Transformation
Transforming one of the largest German public payers into a data driven health insurer
Building an AI and Automation Process
Building a large-scale AI and automation process for a leading private health insurer
IT Strategy Development
Transforming the IT strategy for a public health insurer as part of its re-organization and merger
Modernizing the IT Landscape
Modernizing the complete IT landscape for a public health insurer
AI and Robotics
Implementing AI and Robotics capabilities in a BOT approach for a public health insurer
Developing the IT architecture and application strategy for an international wholesale and retail pharmaceutical company
IT in Chronic Disease Management
Reimagining the role of information in chronic disease management through the design of a digital tool for a global life sciences company
Building a CRM program
Building a CRM and engagement management program for a leading pharmaceutical company
Billing Control Applications
Empowering pharmacists with delivery and billing control applications for a global life sciences company
Establishing data governance
Building, operating and transferring data-governance organizations for key data domains like customer and product enable digital use cases at a large MedTech player in EMEA
Setting up digital and analytics teams
Founding joint business and IT teams for establishing data-driven decision making across the whole value chain for a large MedTech player
Defining a comprehensive CRM
A CRM is the origin of key order-to-cash processes and setting up this capability in the right way is crucial for all MedTech businesses
Julia WiesermannManaging Director
Head of Pharma
Axel GriewelAssociate Director
Head of MedTech
Robert DanielManaging Director
Head of Insurance
Technology creates massive value for industrial goods companies, if applied and managed right. We define and support the implementation of top-of-the-agenda items, like IoT, AI and Advanced Analytics, Data and Digital Platforms. We furthermore build the strong IT foundation to support the business effectively and efficiently.
We combine detailed sector-specific know-how – in Automotive & Mobility, Engineered Products, Materials & Process Industries, Infrastructure, Cities & Transportation – with a deep understanding of technology. Our expertise spans from corporate applications like ERP across system architectures to leading edge capabilities for industry specific digital game changer topics. The latter include connected cars, factories of the future, digital twins in engineering heavy industries as well as building information modeling (BIM) in building materials.
This puts us in a unique position to support our clients to master digital disruption and overcome technological obstacles.
Our work in the Industrial Goods industry includes:
Advanced Analytics in Automotive
Providing an advanced analytic SaaS solution, tailor-designed and developed to get the maximum value out of competitive pricing of new vehicles
Merger in Mobility
We integrated the mobility business of two automotive companies as part of a merger – from mobile app & in-car technology to backend systems
Cost Reduction in Engineered Products
Defining measures to save 20% of IT cost in 18 months with a team of IT and organization experts, who know how to build a world class IT function while reducing cost
Materials and Process Industries
Introducing the future cloud-based HR IT target setup, which enables the transformation towards a digital HR function and is the basis for user-centric and streamlined end-to-end processes
Target Architecture Development in Transportation
We assessed the architecture maturity and developed a digital IT target architecture as part of a company-wide operating model design
Design and Engineering
Designing and building a digital, multi-sided marketplace with vehicle connection for an automotive OEM in a startup fashion
Mention industrial goods and “agile” doesn’t typically spring to mind. Yet the same methodologies that have turbocharged collaboration and responsiveness for tech companies can bring dramatic improvements to a wide range of industries.Learn more
From sophisticated production lines in the consumer goods industry to intelligent robots in state of the art battery factories: Automation was long considered the domain of the manufacturing industry.
Andreas DietzeManaging Director
Head of Industrial Goods
Our experts help insurers and payers to tackle today’s and future digital challenges – from digitizing the IT landscape over agile@scale to artificial intelligence.
We support the full spectrum of insurance clients including primary insurers, re-insurers and payers showing them how to secure competitive advantages. Our experts combine in depth technical and organizational expertise and support our international clients to drive their digital transformation. Covering a wide range of clients, starting from payers with a few hundred IT employees up to global insurance companies with an annual IT spend of > €3bn. Doing that, our service offering spans from the definition of digital IT strategies, developing target IT architectures, replacing core systems, redesigning entire IT organizations, facilitate agile@scale transformations, leveraging RPA and artificial intelligence for process automation and building big data and analytics platforms.
Our work within the Insurance industry includes:
IT strategy and professionalization
Development of IT strategy, target organization/governance and key processes, including professionalization of the IT in the areas of test, release, change management, as well as project portfolio management
IT review and target design
Review and design of target application landscape (>400 applications) and IT operating model for a global insurer
IT architecture assessment and P&C system selection for a global insurer
Complete reorganization of an IT department, including as-is analysis, target setting, road mapping and transformation for a German payer
IT cost cutting
Creation of IT cost transparency, including analysis and benchmarking of overall IT and IT unit costs for an European insurer as wells as development of cost optimization measures to reduce overall IT cost ratio
Renewal of input/output management systems, including development of a concept for omni channel-capable services and data architecture as well as its realization for a German insurer
Transformation of the entire IT function towards agile way of working and integration into a truly cross-functional target organization spanning all change activities at a German insurer
Leveraging AI and advanced analytics to increase migration speed and quality whilst reducing overall migration efforts for German insurer
Development, tool selection and implementation of robot process automation (RPA) at a German health insurer
Robert DanielManaging Director
Head of Insurance
Principal Investors & Private Equity
More so than ever, technology is driving business growth and must be a top consideration in M&A decision making. Assessing technological capabilities in the due diligence phase requires specific knowledge across IT architecture, enterprise systems and cybersecurity.
Our teams bring tailored, technology focused offerings across the full value chain, from pre-deal due diligence, to value creating during holding period, to support for divestiture, turning our PIPE clients into digital champions.
Our work with Principal Investors & Private Equity includes:
Security control framework
Defined security control framework and operating model, including vendor selection of outsourced security provider for a private equity firm’s purchase of a global consumer goods company
Post-merger integration plan
Post-merger integration plan development, leveraging target company’s state-of-the-art front-end with existing cost efficient back-end fulfillment platform for a private equity owned security technology provider
Technology Diligence Assessment
Technology diligence assessment on the buy-side for private equity firm looking to acquire an experience platform to deliver holistic, end-to-end solution enabling best in class guest experience for a major cruise line
“Outside in” analysis for a private equity firm to evaluate portfolio of software development tools, leveraging an architecture assessment framework to pinpoint strengths and risks of each product in target company’s portfolio
Daniel SchneiderManaging Director
Head of PIPE
The public sector is not immune to the disruption instigated by new digital technologies and the unique structural and regulatory challenges inherent to the sector often drives industry innovation that pushes the private sector.
We work around the globe to drive transformational change for public sector clients by stabilizing critical applications, modernizing architectures and introducing Agile ways of working.
Our work in the public sector includes:
IT architecture assessment
Assessment of IT architecture with a focus on stabilization of application inventory for a US federal agency
IT model transformation
Transformation of an IT operating model – from diversification to coordination – enabling common services and increasing value for a European public sector client
Cloud and Advanced Analytics Platform
Design and build of a private cloud and advanced analytics platform for a government agency
Building Agile Solutions
Streamlining contract management process through digital solutions and implementation of Agile methodologies for a military branch
Daniel SchneiderManaging Director
Head of Public Sector
Technology, Media & Telecommunications
Telecommunications, media, and technology firms have pioneering roles in the digital revolution. They must therefore successfully balance the expansion of their business models, interact effectively with customers, and renew sprawling IT landscapes that have proliferated over decades—all while managing increasing cost pressure.
With their profound industry and technology expertise, our teams assist with these challenges not only on the drawing board, but also in implementation. We work with our clients to design robust approaches to transformation that start generating value rapidly and can be successfully implemented with new methods of collaboration. Our commitment doesn’t end with the definition of a concept; we support and enable our clients throughout the entire journey.
Our work in Technology, Media & Telecommunications includes:
Implementation of the digital strategy of a leading network producer with lighthouse projects realized along the entire value chain
Restructuring of IT Architecture
Development and implementation support for the IT architecture and applications landscape restructuring of a leading telecommunications provider
Voice-controlled Augmented Reality Application
Piloting of voice-controlled augmented reality applications for an international technology group
Agile Approach to Software Development
Transforming software development from waterfall to Agile-at-scale for a leading European telecommunications company
Eike KockManaging Director
Head of TMT