Target IT architecture design, eCommerce and digital transformation governance for a Tour Operating company. We supported the client with the overall governance and active PMO, applying new way of working and acting as change agents of the transformation.

Digital transformation strategy and execution governance for a highway infrastructure company, vision to scale. We unlocked value for the client through 40+ Agile Teams in parallel, sourcing strategy definition, SecDevOps approach, integrations and test automation, decommissioning plan, IT infrastructure modernization

Design and governance of a S/4HANA and merchandising transformation for a leading fashion brand.

Governance of IT landscape modernization for a globally operating aviation company, and redesign of whole IT strategy and target operating model.

Design and governance of a digital marketing & ecommerce transformation for a global spirits company to further integrate digital in Client Brands’ growth models and brand building activities.

Governance of a data transformation for a major brewing company, defining the data strategy, revisiting the Org structure definition to have a uniform Enterprise model that supported the ERP consolidation, and developing the Next gen data model for Products & Customers

As part of a large digitalization program, a regional energy provider and grid operator digitized one of the core end-to-end processes to create a blueprint for the overall transformation. BCG Platinion supported this lighthouse project from the requirements engineering and market exploration stage, through the design of the technical solution and tendering of potential vendors, up to the implementation of a functional MVP.

The transformation program of a large energy utility in the Middle East faced major challenges du to a difficult regulatory environment, lack of funding and digital talent. BCG Platinion conducted a review of the IT strategy and implementation planning for key IT initiatives to support the Program Management Office. The reprioritization of initiatives and refinement of the program governance led to an overall turn-around and a successful completion.

The strategic re-orientation of a large energy commodity trader led to the need of new capabilities the current IT landscape could not provide. BCG Platinion defined a detailed capability model for the client covering all future business needs. On this basis an IT reference architecture was derived and a tendering process to select suitable vendors initiated. A detailed roadmap was developed serving as a guide

Client is a European electric utility company operating in many countries and serving over 20 million customers. The company’s ERP solution has reached ending of maintenance. Additionally, a recent merger has created a demand for the group-wide integration of systems and processes. BCG Platinion supported the establishment of a best-in-class and future-proof IT platform for the commercial core of ERP functions and supported the S/4HANA roll-out.

A large European utility company approached BCG Platinion to help the Post Merger Integration (PMI) with a wholesale business it had acquired. Working with BCG Platinion, the team successfully reduced overall IT costs by replacing dedicated wholesale systems with flexible IT solutions, automated many manual processes and increased revenue by leveraging new opportunities for cross-selling realized by the integration of the IT systems.

At a major oil and gas company, underdeveloped digital capabilities hampered exploration. BCG Platinion recognized the need for a Digital Center of Excellence (DCE) that would integrate digital projects managed by individual departments. Out of the DCE, BCG Platinion designed an operating model, a use case roadmap, and architecture for a new digital technology stack that leveraged analytics, AI, and quantum computing to enhance exploration.

Strict regulations and a complicated customer service system created a revenue collections gap for Duquesne Lighting. By mapping a new customer journey and designing a customer service interface, BCG Platinion successfully reduced complaints by 60% and enhanced regulatory compliance around cash flow and customer service systems.

Supported a Swiss bank to build a digital native challenger bank, focused on sustainable investments. BCG Platinion defined the bank’s target solution architecture, created a longlist for major components and ramped-up potential software partners, as well as conducted technical feasibility checks for function building blocks (e.g., robo advisor).

Performed a due diligence of an independent wealth manager including an assessment of the Salesforce UX and overall IT architecture within two weeks. The final management summary included general recommendations, an overview of identified red flags, and recommended risk mitigation measures that are required prior a potential takeover.

Developed a target design for the Hadoop platform for a central European bank to increase data quality and standardization across its various data source systems. The target design was determined across three modules: 1. Technology (e.g., essential platform components), 2. Process (e.g., for data security and access), 3. User (e.g., manual for future users).

Implemented an internal sandbox environment and selected use cases to showcase the art of the possible for digital native banks. The sandbox is based on capabilities from best-in-class third party providers such as Thought Machine (Core Banking System), or Experian (Credit score calculation) and includes a state-of-the-art iOS frontend.

Analyzed the current application landscape of a wealth management company in the Middle East to identify critical pain points within the data and integration architecture. Afterwards redesigned the IT architecture with the goal to harmonize the landscape for efficiency, introduce a data lake for future proofing and automate processes.

Defined a multi phased CRM roadmap for a leading Islamic bank based on agile principles and delivered the implementation in cooperation with an offsite vendor in less than 6 months. The existing sales and marketing process were structured and automatized within the new platform as well as the foundation for the next phase laid.

Managed the merger of two central institutes within the cooperative banking sector to build the second largest German bank. Orchestrated the overall IT migration program , including the target application landscape, program management, overall IT migration planning and execution as well as end-to-end test approach.

Uplifted the efficiency and reduced costs for a large German bank on a permanent based by fully digitizing and automating a credit process. Through the introduction of a modern API architecture for sales partners, almost 91% of cost savings could be achieved and the implementation approach was a role model for future digitization projects.

Defined, prioritized, and detailed different potential blockchain based use cases for a global investment form looking into emerging technology. Derived theses for digital identities, digital assets, and digital currencies, as well as helped selecting and onboarding the right partners to realize a new venture.

Enabled the financial services provider of a leading global car manufacturer to create a captive payment service provider as a key milestone towards their digital strategy ambitions. From defining the cross-organization requirements to deriving a long-term implementation plan and steering the implementation until the handover to BAU.

Design and delivery of a CRM and customer engagement platform strategy to enhance the sales and marketing efforts for a global Animal Health provider. The platform reinvigorated the eCommerce strategy and leveraged customer analytics to secure the company’s leading position in the sector.

Implementation of an Agile-at-Scale framework to support the IT transformation for a large, multi-state health care provider. To reduce cost and complexity, the team transitioned the client away from a waterfall methodology for project development towards an Agile model that could foster improved governance, cost control and alignment to the wider business strategy. Working through the change management, the client increased productivity by 30% and saw a 15%-20% saving from an Agile way of working with DevOps.

Build, operate and transfer of data-governance organizations for key data domains like customer and product for large scale MedTech and Biopharma players. This, together with a value- and use case-focused build of data platforms enabled the implementation of digital use cases in a structured, fast and sustainable way

Design and development of the IT architecture, application and vendor strategy for various large scale Biopharma companies with varying digital maturity. This enables data driven R&D and thereby fasted development cycles and better, more targeted patient outcomes

BCG Platinion re-imagined an end-to-end resourcing and onboarding experience for a global mining company by taking a customer centered design approach to increase levels of engagement. MVPs were also deployed that included new technologies to automate the selection process for 500,000 applicants each year and reducing the time it takes to fill a vacancy by half.

For a client in engineered products and infrastructure, BCG Platinion defined how to reduce 20% of the IT-costs in an 18 month period with a worldwide team of IT and organizational experts, who understood where to find hidden cost drivers and how to turn the organization into a world class IT function.

A German industrial goods company, with over €40b in revenues, had a complex HR operating model with non-compliant HR applications. BCG Platinion supported the client to help define a new HR IT target landscape and launch regulatory initiatives for HR and payroll, which was successfully harmonized across India, the Middle East and North African regions.

A global manufacturing company approached BCG Platinion to implement an ERP worldwide and use the opportunity to standardize its operating model across independent business units. The team designed the target state for a new IT and data architecture, coupled with a new outsourcing strategy, that led to the successful mobilization of new sourcing processes.

BCG Platinion was asked by a global insurer to design their IT target operating model. Based on the client’s ambition to further drive business product and process standardization, we designed a new IT operating model and supported with the transformation. Key aspects were a comprehensive reorganization and the professionalization of major IT delivery capabilities.

​For a large German payer BCG Platinion build the full strategic and operative foundation for a data driven health insurance. This included everything to fully leverage data, including the establishment of a respective data platform, organization, culture, skills, governance, processes and data management capabilities.

BCG Platinion transformed the entire IT function of a German Insurer towards agile way of working and integrated it into a scaled agile organization. For 1000+ employees we supported the design of an agile (IT) operating model and enabled the transformation until successful go-live.

A major life insurer came to BCG Platinion to transform its global IT architecture and guide strategic technology-based decisions. Five technology patterns were adopted across PaaS, event messaging, intelligent guided capture, real-time analytic model enablement and micro-entitlements, leading to six Proof of Technology pilots.

A private equity firm was acquiring an experience platform that could deliver a holistic end to end solution to enable a best-in-class guest experience for a cruise line. BCG Platinion stepped in to run a deep analysis on the stability and completeness of a target platform, the modules and the technology stack. The cast analysis led to recommendations for improving security, performance, maintainability and deep code analysis for each module.

BCG Platinion developed a post-merger integration plan for two leading companies in financial services. The team supported multiple work streams including HR, client migration, customer service and brand strategy. By aligning the target product portfolios, BCG Platinion was able to successfully integrate a state-of-the-art front-end with an efficient back-end fulfillment platform to ensure the merger was technically seamless.

Post acquisition of a global consumer goods company, BCG Platinion was asked to build a new IT infrastructure, including a modern SD-WAN network, and implement a cloud-first IT strategy. The shift to SD-WAN simplified and modernized the network infrastructure, allowing features such as agile deployment and topology change capabilities, central cloud-based management and zero-touch provisioning.

“Outside in” analysis for a private equity firm to evaluate portfolio of software development tools, leveraging an architecture assessment framework to pinpoint strengths and risks of each product in target company’s portfolio

After launching a multi-year business strategy, a public body engaged BCG Platinion to implement a more Agile operating model. The program modernized the way data was managed across the organization and increased productivity by introducing collaborative processes. The team also produced a three-year roadmap, in compliance with UK government standards for digital transformations.

BCG Platinion was asked to reduce the operating costs, while maintaining headcount. To optimize IT expenditure, the team analyzed contracts, conducted RFIs and reviewed volume, discount, and rate data to develop a framework for major suppliers. This was coupled with a roadmap incorporating new cost-efficient technologies in cloud, outsourcing and remote access.

A public body responsible for managing grants was planning to double its headcount of 750 staff and increase investment to £29bn over three years. Except it had an aging IT architecture and on-premise applications. BCG Platinion designed a high-level strategy and a detailed implementation plan to engage vendors and begin the transformation.

As part of a congressional mandate to consolidate systems, a Federal agency engaged BCG Platinion to consolidate systems and analyze its current data landscape to pinpoint new data sources and understand proxy end-to-end data flows. The assessment successfully accelerated the agency’s digital transformation by providing architecture insight to guide modernization and migration.

For a European government agency, BCG Platinion designed and built a private cloud and advanced analytics platform.

For a military branch, BCG Platinion streamlined contract management process through digital solutions and implementation of Agile methodologies.

A multinational media firm was facing market pressure to improve IT functionality and drive innovation. Without the skill set to act lean and fast, competitors were outpacing them. BCG Platinion deployed a team of Agile experts to transform client DevOps. and established an Agile Management Office (AMO) to begin replacing traditional waterfall methods with an Agile operating model and restructure teams to align with business functions. As a result, an Agile way of working improved team productivity by up to 30%.

For a major Middle Eastern telco, BCG Platinion led a 12 week pilot to transform the customer journey and build a digital self-service channel. Powered by AI, the platform was designed and implemented to automate delivery between journey development and IT teams. It led to new ways of working for multi-disciplinary teams and, with customer centricity at its core, increased collaboration and speed to value.

A global tech company was struggling with accelerating their digital transformation. The lack of a comprehensive vision, digital talent and an efficient execution model delayed the shift towards its new digital-driven business model. In a joint effort across Digital BCG, BCG Platinion established an agile execution model and guided the client in following agile ways of working (WoW). BCG Platinion’s Design & Engineering team kick-started several Lighthouse projects in building digital use cases.