What You Always Wanted to Know About AI and More
A guide to how AI can really benefit your business
Look Outside, Copy with Pride: Leveraging Examples and Best Practices in CX Collection
Article four of our CX series leverages examples of what works and what doesn’t in CX collection
Total CX: Mastering the Complexity of the Customer Journey(s)
The third article in our CX series gives guidance for developing and implementing complex Customer Journeys
Stand out from the Crowd: Defining the Core CX Differentiators
The second article in our CX series shares how to define the CX differentiators based on strengths and objectives
All or Nothing: Designing Holistic Customer Experiences
The first article of our series dives deep into why using frameworks helps in building a new CX strategy and reducing the complexity of the process
The Next Frontier of Customer Experience
Companies can gain an edge by developing an overarching CX strategy and management
Designing the Future of Money with CBDC
How a Central Bank Digital Currency (CBDC) can provide a more secure, resilient, and widely available future approach to money
The Everything Commerce
We are fully exploiting the business potential of marketplaces and discuss why it can be a strategical choice for every consumer company.
Applying a Software Engineering Mindset to AI Product Development
Understanding ML Engineering in the context of AI solutions
Unlock Industrial Goods Success with Advanced ERP Transformation
Despite the challenges associated with ERP transformation, the potential gains unlocked by a well-executed implementation are significant.
Assessing Green IT Readiness in Poland, Czechia and Hungary
Upon surveying companies from different sectors in Czechia, the report reveals the current sustainability situation of the IT sector.
Implementing Systems That Enable Growth by Design
How to improve efficiency, quality, and talent to enable design-led organizations
Enabling Open Innovation and Collaborative Data Science
Whilst accessible data can generate benefits through innovative data driven products, services and data science initiatives, it must be used and shared in both an ethical and responsible way.
Data Mesh: How to Access Game-Changing Architecture to Power a Client-Centric Organization
We uncover the potential of data mesh architecture and explore its successful implementation to achieve client-centric business goals.
Are Your Technology Systems Ready for the Next Crisis?
Building system resiliency and finding the right focus areas for delivering services and systems that are fit for the complexity and scale of future operations
Unlocking Omnichannel Value for Your Business and Customers
What’s the technology and business priority to develop that enables a new Omnichannel and Customer-centric offering?
Enabling Transparency in Crypto Payments
Crypto payment processes remain quite opaque for many. Here is how we created transparency by a a first in first out queue across chains
Challenging Goliath—David Needs an Engineering Stage to Stand up to the Tech Giants.
To survive in the market, traditional companies have to master their software engineering capabilities.
Why are Enterprise Architects Critical for Successful Transformation Projects?
IT in the ivory tower–this is a widespread opinion about Enterprise Architecture (EA) practice. Find out why this yet has become obsolete and how EA is crucial in supporting strategic goals.
AI: Success Factor Data Preparation
Article five of our AI-series highlights the right selection of data.
AI: Data Quality: What to do When Errors Occur?
Article four of our AI-series puts a lense on the importance of the quality of data used.
AI: Detect and Avoid Bias at an Early Stage
In article three of our AI series we present a method to succeed in minimizing bias to get realistic results from AI models.
BCG Platinion Announces New Middle East Office To Enhance Local Market Presence And Growth Potential
BCG Platinion opened a new office in Dubai to support the digital transformation in the Middle East
Model Accuracy in AI: How Accurate is Accurate Enough?
The second article of our AI series dives deep into quality and performance of models used.
IT/OT Integration: The Journey Toward a Hybrid Network Architecture in Manufacturing
How to successfully drive digital transformation in the manufacturing industry?
The Route to Customer-Centric Commerce
What’s the priority to work on to set sail toward a new customer-centric e‑commerce? Read here how IT Architectures have to evolve after COVID-19.
Technology Needs Women
More and more companies around the globe are placing diversity, equity and inclusion at the center of their strategies. Here’s why we need more women in tech.
AI: Choosing the right approach to machine learning for your needs
This first article in our AI series gives an overview of the three common machine learning methods and their application areas.
How Automation and AI Can Unlock Value in IT Operations
Companies that combine site reliability engineering with AI and machine learning can overcome the increased complexity and instability caused by outmoded, inefficient IT systems.
Super Apps—A New Wave of Digital Disruption in Banking?
One universal app, covering all financial affairs—this is more than utopia. Here is how super apps already are disrupting the banking sector.
How Tech Offers a Faster Path to Sustainability
Twentieth Century technology – specifically mechanization and other industrial processes – got us into the climate change conundrum. Can 21st Century data and digital technology speed our exit?
Spotlight on "The Fintech and Digital Banking Podcast" by BCG Platinion
Follow our hosts Annika and Nora as they talk to different experts from the fintech industry about their mission to conquer the world of banking.
The Moment of Truth: How Banks Activate Their Customers in Real Time
Dive deep into typical challenges when accessing, streaming, and processing real-time data and find out how financial service providers can solve them.
Enabling Industry 4.0 with digital transformation at scale
The NexGen Industry is here. Learn how to enable digital transformations in your business with BCG Platinion.
Why the Design of AI Solutions Needs to Follow a Human-Centered Approach
Wonder how you can create the best human-centered experiences when designing AI solutions? Learn how to successfully approach your challenges with our three-staged framework.
BCG Platinion Expands Its Presence in Central Europe with Office Opening in Vienna
BCG Platinion is extending its service offering in the DACH-region by opening an office in Vienna, Austria.
How Financial Services Can Ride the Third Wave of Digitization with IoT
IoT can help financial services firms achieve this ambition, here’s how.
BCG Platinion Will Support North African Digitalization by Expanding Its Capabilities in the Region
BCG Platinion plans to play a major role in driving further growth as part of the BCG Digital Hub in Casablanca.
Yes, You Can - There is no Inherent Contradiction in Balancing Modernizing IT and Spend Efficiency
BCG Platinion suggests leveraging efficiency programs as a vehicle for the long overdue modernization of IT capabilities—to achieve a competitive and future-ready tech function.
Payers 2.0: The Journey to a Data-Driven Future
Leveraging data-centric technologies like advanced analytics, Artificial Intelligence and Big Data allows for tailored communication with customers.
Only an Ecosystem Can Solve Last-Mile Gridlock in Package Delivery
As e-commerce explodes, the external costs of home package delivery grow in lock-step. The solution: a delivery ecosystem that meets the needs of consumers, delivery companies and retailers alike.
APIs@Scale: Setting the Foundations for Success
Has your organization unlocked the value of APIs? Learn what it takes to leverage the full potential of APIs in large scale organizations.
The Bionic Playground: The Workplace of the Future
What might be the best solution to unlock people’s creativity, potential, and collaboration skills when tackling future workplace challenges?
Decoding the Digital Skills Gap in Latin America
CO:DE is a social impact initiative set up by BCG Platinion that helps foster the inclusion of women in technology and promote social mobility for women in Latin America. Read on to learn more about our pilot program.
Enhance solution performance by choosing the right programming language
It is essential that organizations select the right language to maximize solution performance
Avoid the trap of large-scale PLM IT transformations in Industrial Goods
PLM is at the heart of every industrial goods company as it supports many, if not most, of the core processes.
Maximize Private Equity returns through targeted tech-enabled value creation plans
A golden opportunity in Private Equity (PE) is being missed due to the overlooked role of technology by firms. This piece is the first in a BCG Platinion series examining the growing presence and impact of technology in the Private Equity Industry.
Lessons learned from a year in pandemic: Collaboration re(birth)
One thing we’ve learned from this pandemic, is that we are a whole, a connected collective in this pale blue dot we call home.
Engineering for resilience: Engineering excellence and how to achieve it
In the fifth and last of a series of articles on how businesses can make their IT more resilient, we examine how a strong engineering culture and skill set are essential to scaling modern architectures with resilience.
Why NOW is the Right Time to Rethink Your ERP Transformation
Organizations need to answer the most crucial question for ERP transformations: what is the right approach?
Protecting Digital Value with Third-Party Cyber Risk Management
As companies fight their way to a post-COVID-19 future, their executives are accelerating digital transformation efforts.
Designing for resilience: How next generation tech architecture can make your IT more scalable and robust
In the fourth in a series of articles on how businesses can make their IT more resilient, we discuss how architecture designs must evolve to integrate new technology changes and keep pace with faster change
Measuring resilience: How service level agreements can improve your company’s IT resilience
In the third of a series of articles on how businesses can make their IT more resilient, we discuss practical methods to identify and develop service-level metrics connecting business to technology resilience.
How to get there: Maturity models for SRE and stages of development
In the second of a series of articles on on IT resilience, we articulate five stages of development in our maturity model
Why Green IT is critical for the sustainable future of your company
Many companies and governments have set themselves ambitious targets to achieve carbon neutrality before 2050. To accomplish the set goals, an immense shift along the entire IT value chain is required.
Laying the foundation for a successful S/4HANA transformation
Planning and rolling out a complete ERP transformation can be quite challenging especially for globally operating enterprises.
Social Impact at BCG Platinion - We use digital expertise to make a difference in the world
We help organizations unlock their digital potential to make the most out of their nonprofit operations, thus building a better world for us all.
Stronger by Design: How ‘technology resilience’ can cut costs and boost your company’s profits
In the first of a series of articles on IT resilience, we tackle how ‘technology resilience’ can cut costs and boost your company’s profits.
BCG Platinion strengthens global leadership team with three core appointments
BCG Platinion has expanded its global leadership team with a trio of critical leadership appointments in Paris, Sao Paulo and Johannesburg.
Greenfield Mindset: How an Evolved PMI Setup Can Increase a Company's Innovative Power
Typically, PMI focuses on the pure integration of the target company’s IT landscape. During this phase, it is decided whether and which applications of the target company should be retained.
Agile@Scale: A Critical Success Factor during the COVID-19 Pandemic
One team shares their experiences conducting an Agile S/4HANA transformation during the COVID-19 pandemic lockdown.
Personalisation excellence accelerates profits
COVID-19 has radically changed consumer behavior. Sales through Online channels have doubled since the first days of the COVID-19 pandemic. Find out more in this article.
A smoother, speedier path to agile in Industrial Goods
Mention industrial goods and “agile” doesn’t typically spring to mind. Yet the same methodologies that have turbocharged collaboration and responsiveness for tech companies can bring dramatic improvements to a wide range of industries.
What Unique Role Can Digital Play in Tough Times?
Learn how IT-enabled efficiencies – not only in the core, but also in the IT function – have the potential to strengthen a company’s resilience.
The new rise of eCommerce
The global lockdown has driven demand for electronic commerce and now requires organizations to upgrade their strategy and technology.
Cloudsourcing – How to leverage cloud when building new business
Building your company with an agile, cloud-based IT function is easier and more cost-effective than ever. Here’s how to do it the right way.
Financial Institutions Begin to Believe in Decentralised Finance
BCG and Crypto.com research finds almost two thirds of companies in finance believe there is a compelling case to offer decentralised services.
Finding a New Normal in the Cloud
To maximize productivity and efficiency in this digital new normal environment, organizations will need to combine technology with organizational innovation.
The Sudden Rise of DeFi: Opportunities and Risks for Financial Services
In a joint research project, BCG Platinion and Crypto.com analyse the rise of decentralised finance and weigh its recent progress against its ability to substitute centralised services in payments, loans and exchanges.
The cloud market in LatAm: Jumping on a high-speed train
The LatAm cloud technology market has shown significant growth potential, with continued expansion across all segments as penetration of the solutions continues to be below that of developed markets.
BCG Acquires Design Consultancy AllofUs to Expand Design Capabilities
New Acquisition Will Further Enhance Boston Consulting Group’s Capabilities in Digital Products and Services