In this article, we explore how traditional companies can engage with start-ups to realise a new formula, one that embraces the power of human creativity.

In this article, we set out to define the ways in which technology could be applied to digitise, automate, accelerate healthcare operations and improve the experience of patients and professionals.

The fifth our CX series gives guidance on how to develop personalized omnichannel offerings to meet the individual needs and desires of each customer

An effective virtual chatbot support is now critical to achieving high levels of engagement and retention.

Article four of our CX series leverages examples of what works and what doesn’t in CX collection

The second article in our CX series shares how to define the CX differentiators based on strengths and objectives

The first article of our series dives deep into why using frameworks helps in building a new CX strategy and reducing the complexity of the process

The third article in our CX series gives guidance for developing and implementing complex Customer Journeys

Companies can gain an edge by developing an overarching CX strategy and management

Upon surveying companies from different sectors in Czechia, the report reveals the current sustainability situation of the IT sector.

How to improve efficiency, quality, and talent to enable design-led organizations

Whilst accessible data can generate benefits through innovative data driven products, services and data science initiatives, it must be used and shared in both an ethical and responsible way.

We uncover the potential of data mesh architecture and explore its successful implementation to achieve client-centric business goals.

Building system resiliency and finding the right focus areas for delivering services and systems that are fit for the complexity and scale of future operations

IT in the ivory tower–this is a widespread opinion about Enterprise Architecture (EA) practice. Find out why this yet has become obsolete and how EA is crucial in supporting strategic goals.

Article five of our AI-series highlights the right selection of data.

Article four of our AI-series puts a lense on the importance of the quality of data used.

In article three of our AI series we present a method to succeed in minimizing bias to get realistic results from AI models.

The second article of our AI series dives deep into quality and performance of models used.

More and more companies around the globe are placing diversity, equity and inclusion at the center of their strategies. Here’s why we need more women in tech.

This first article in our AI series gives an overview of the three common machine learning methods and their application areas.

Companies that combine site reliability engineering with AI and machine learning can overcome the increased complexity and instability caused by outmoded, inefficient IT systems.

Twentieth Century technology – specifically mechanization and other industrial processes – got us into the climate change conundrum. Can 21st Century data and digital technology speed our exit?

The NexGen Industry is here. Learn how to enable digital transformations in your business with BCG Platinion.

Wonder how you can create the best human-centered experiences when designing AI solutions? Learn how to successfully approach your challenges with our three-staged framework.

BCG Platinion suggests leveraging efficiency programs as a vehicle for the long overdue modernization of IT capabilities—to achieve a competitive and future-ready tech function.

What might be the best solution to unlock people’s creativity, potential, and collaboration skills when tackling future workplace challenges?

CO:DE is a social impact initiative set up by BCG Platinion that helps foster the inclusion of women in technology and promote social mobility for women in Latin America. Read on to learn more about our pilot program.

It is essential that organizations select the right language to maximize solution performance

PLM is at the heart of every industrial goods company as it supports many, if not most, of the core processes.

A golden opportunity in Private Equity (PE) is being missed due to the overlooked role of technology by firms. This piece is the first in a BCG Platinion series examining the growing presence and impact of technology in the Private Equity Industry.

One thing we’ve learned from this pandemic, is that we are a whole, a connected collective in this pale blue dot we call home.

In the fifth and last of a series of articles on how businesses can make their IT more resilient, we examine how a strong engineering culture and skill set are essential to scaling modern architectures with resilience.

In the fourth in a series of articles on how businesses can make their IT more resilient, we discuss how architecture designs must evolve to integrate new technology changes and keep pace with faster change

In the third of a series of articles on how businesses can make their IT more resilient, we discuss practical methods to identify and develop service-level metrics connecting business to technology resilience.

In the second of a series of articles on on IT resilience, we articulate five stages of development in our maturity model

We help organizations unlock their digital potential to make the most out of their nonprofit operations, thus building a better world for us all.

In the first of a series of articles on IT resilience, we tackle how ‘technology resilience’ can cut costs and boost your company’s profits.

Building your company with an agile, cloud-based IT function is easier and more cost-effective than ever. Here’s how to do it the right way.

To maximize productivity and efficiency in this digital new normal environment, organizations will need to combine technology with organizational innovation.

The LatAm cloud technology market has shown significant growth potential, with continued expansion across all segments as penetration of the solutions continues to be below that of developed markets.